Inside My Design Process: How we Created Airtame Rooms
Follow my journey as Lead UX Designer for Airtame Rooms and discover how we created a solution that supports hybrid work environments.
As the Lead UX Designer for Airtame Rooms, I was responsible for spearheading the creation of an innovative in-room conferencing solution that effectively supports organizations in transitioning to a hybrid work environment.
Our design process began with a comprehensive research phase, which involved 26 on-site visits across Europe and the USA. During this phase, we conducted interviews with decision-makers, IT admins, hardware installers, office managers, super users, pro users, and novice users to gain a well-rounded understanding of their needs.
Our research revealed several key pain points that needed to be addressed, including non-standardized room setups, difficult screen sharing, lack of onboarding and support, and reliance on tablets in meeting rooms.
We used this information to guide our design decisions and created the Airtame Rooms, a simple and intuitive conferencing solution that can easily be standardized across meeting rooms and locations. Our solution was centred around effortless screensharing and included the magic feature of screen sharing without joining the call.
We eliminated the need for a tablet in the room by letting you have the controls on your device, simplifying the setup and reducing clutter in the room. Airtame Rooms can be managed from Airtame Cloud making it easy for IT teams to manage devices and displays, with the ability to tailor their digital signage to their specific needs, creating a personalized and engaging meeting experience.
Our solution has received positive feedback praising the simplicity of the system and the ability to switch between different conferencing services seamlessly has been particularly popular. The solution has also made it easier for IT teams to manage their devices and displays, reducing their workload and allowing them to focus on other important tasks.